01Purpose of processing
The Company processes personal information only to reply to inquiries received by email and to provide consultation.
Processed personal information is not used for any other purpose. If the purpose changes, the Company will take the necessary measures, such as obtaining separate consent under Article 18 of the Personal Information Protection Act.
02Personal information processed
The Company does not collect personal information directly through the website. When a data subject sends an inquiry email, the Company processes the following information contained in it.
- Name
- Company name
- Phone number
- Email address
- Inquiry details
The data subject decides what to include in the email. We recommend not including sensitive information that is not needed for the inquiry.
03Processing and retention period
The Company retains personal information for one year from the date the inquiry is resolved, and then destroys it.
However, where relevant laws require retention, the information is kept for the period those laws specify.
04Provision to third parties
The Company does not provide data subjects’ personal information to third parties, except where the data subject has given separate consent or where a law specifically provides otherwise.
05Entrustment of processing and overseas transfer
The Company runs its business email on Google Workspace. Inquiry emails are stored on servers operated by Google LLC.
- Recipient
- Google LLC
- Entrusted task
- Providing business email service and storing email
- Destination countries
- The United States and other countries where Google has data centers
- Timing and method
- Transmitted over the network when emails are sent and received
- Items transferred
- Personal information contained in inquiry emails
- Retention period
- Same as ‘Processing and retention period’ in this policy
- Recipient’s policy
- policies.google.com/privacy (opens in a new tab)
If you do not want your information transferred overseas, you may choose not to send an inquiry email. In that case, email inquiries will not be available.
06Information collected automatically
The website does not use cookies or visitor analytics tools.
However, the servers that deliver the website may keep access records, such as IP address, access time, requested page and browser information, for security and incident response. The Company does not use these records to identify individuals.
07Rights of data subjects and how to exercise them
Data subjects may at any time ask the Company to provide access to, correct, delete or suspend the processing of their personal information.
- Send your request to the privacy officer’s email (support@withusin.com) and the Company will act without delay.
- You may also exercise your rights through a legal representative or an authorized person. In that case, a power of attorney must be sent with the request.
- Personal information that other laws specify as subject to collection cannot be deleted on request.
- The Company verifies that the person making the request is the data subject or a legitimate representative.
08Destruction procedure and method
The Company destroys personal information without delay once the retention period ends or the purpose of processing has been achieved.
- Procedure
- Inquiry emails whose retention period has ended are identified and destroyed after review by the privacy officer.
- Method
- Electronic files are permanently deleted from the mailbox and trash so they cannot be recovered. Paper documents are shredded or incinerated.
09Security measures
- Administrative: Access to inquiry emails is limited to the staff who handle inquiries.
- Technical: Two-factor authentication is applied to email accounts, and the website and email are transmitted over encrypted connections (HTTPS, TLS).
10Privacy officer
For privacy-related inquiries, complaints or remedies, please contact the privacy officer below.
- Name
- Jaewon Seo
- Title
- CEO
- support@withusin.com
11Remedies for infringement
If you need a remedy or advice regarding a privacy infringement, you may contact the organizations below.
- Personal Information Infringement Report Center
- 118 (no area code) · privacy.kisa.or.kr (opens in a new tab)
- Personal Information Dispute Mediation Committee
- 1833-6972 · www.kopico.go.kr (opens in a new tab)
- Supreme Prosecutors’ Office
- 1301 (no area code) · www.spo.go.kr (opens in a new tab)
- Korean National Police Agency
- 182 (no area code) · ecrm.police.go.kr (opens in a new tab)
12Changes to this policy
If this policy is added to or changed, the Company will announce it on the website at least 7 days before it takes effect. Changes that significantly affect data subjects’ rights will be announced at least 30 days in advance.
13Effective date
This Privacy Policy takes effect on the date it is posted on the website.